Privacy Policy


The County of Tulare is committed to protecting the privacy of visitors to www.discovertularecounty.com. We utilize safeguards designed to protect the privacy of all personal information. We do not use your information in any manner not previously disclosed in our privacy statement. The following statements govern the privacy practices of www.discovertularecounty.com.

Anyone can visit the Discover Tulare County web site without disclosing any personal information about themselves. We may track the Internet addresses of the individuals who visit our site to analyze trends, administer the site, track user’s movement and gather broad demographic information, but this data is not linked to personally identifiable information. The information we collect creates a broad picture of our population and is used to continually refine our Web site, identify the most popular areas of our site and improve our services.

Information Collected and How it is Used

If you do nothing during your visit to the Discover Tulare County web site but browse through the site, read pages or download information, we automatically collect and store the following information about your visit:

  1. The Internet Protocol (IP) address but not the e-mail address. The Internet Protocol address is a numerical identifier assigned either to your Internet service provider or directly to your computer. We use the Internet Protocol Address to direct Internet traffic to you;
  2. The date and time you visited this site; and
  3. The web pages or services you accessed at this site.

The information we automatically collect or store may be used to improve the content of our web services and to help us understand how people are using our services. We may analyze our Web site logs to continually improve the value of the materials available on our site. Our Web site logs are not personally identifiable, and we make no attempt to link them with the individuals that browse the Discover Tulare County web site.

If during your visit to the Discover Tulare County web site, you participate in a survey, send an e-mail or fill out a feedback form, the following additional information will be collected:

  1. E-mail correspondence: The e-mail address, contents of the e-mail and any personal identification/contact information you provide;
  2. Surveys: Any information you volunteered in response to a survey including any personal identification/contact information provided;
  3. Feedback Forms: All comments you have provided and any personal identification/contact information you have also provided.

All information collected is retained in accordance with California Government Code Section 26200 et. seq.

We use your e-mail address to respond appropriately. This may be to respond to you, to address issues you identify, to further improve our Web site, or to forward the e-mail to another agency for appropriate action. Survey information is used for the purpose designated.
Personally Identifiable Information (PII)
This type of information could include name, address, email address, telephone number, credit/debit card information. The County of Tulare will make every reasonable effort to protect your privacy. It restricts access to your personal identifiable information to those employees who will respond to your request. The County of Tulare does not intentionally disclose any personal information about our customers to any third parties or outside the County of Tulare except as required by law or by the consent of the person providing the information.
The County of Tulare only collects personally identifiable information that is required to provide service. You can decline to provide us with any personal information. However, if you should choose to withhold requested information, the County of Tulare may not be able to provide you with the online services dependent upon the collection of that information. If personal information is requested on the web site or volunteered by the user, state law and the federal Privacy Act of 1974 may protect it (see California Government Code Section 6254.20). Non-personal information requested or volunteered however is a public record once you provide it, and may be subject to public inspection and copying if not protected by federal or state law.
Access to Personally Identifiable Information
The Discover Tulare County web site strives to protect personally identifiable information by collecting only information necessary to deliver our services. Access to personally identifiable information in public records at local levels of government is controlled primarily by the California Public Records Act (Government Code Section 6250, et. seq.). While the Public Records Act sets the general policies for access to County records, other sections of the California code as well as federal laws also deal with confidentiality issues.
Email addresses
Email addresses obtained through the Discover Tulare County web site will not be sold or given to other private companies for marketing purposes. The information collected is subject to the access and confidentiality provisions of the Public Records Act, other applicable sections of the California code as well as federal laws. Email or other information requests sent to the Discover Tulare County web site may be maintained in order to respond to the request, forward that request to the appropriate contact person, communicate updates to the Discover Tulare County web site that may be of interest to the public, or to provide the Discover Tulare County web site web designer with valuable customer feedback to assist in improving the site. Individuals can cancel any communications regarding new service updates at any time.
Access and Correction of Personal Information

You can review any personal information the Discover Tulare County web site collects about you. You may recommend changes to your personal information you believe in error by submitting a written request that credibly shows the error. If you believe that your personal information is being used for a purpose other than what was intended when submitted, you may contact us. In all cases, we will take reasonable steps to verify your identity before granting access or making corrections. See Contact Information Section.
Cookies

Some Discover Tulare County web site applications use “cookies”. A cookie is a small data file that certain web sites write to your hard drive when you visit them. A cookie file can contain information such as a user id that the site uses to track the pages you have visited. But the only personal information a cookie can contain is information you supply yourself. A cookie is only a test file and cannot read data off your hard disk or read cookie files created by other sites. Cookies can track user traffic patterns, recognize your computer’s browser when you return, and could provide personalized content without requiring sign-in.
You can refuse cookies by turning them off in your browser. However, they may be required to use some of the web applications on the Discover Tulare County web site.
Security

The Discover Tulare County web site has taken appropriate security measures to safeguard the integrity of its computing infrastructure and data, including but not limited to authentication, monitoring, and auditing. Anyone using this web site expressly consents to such monitoring. Security measures have been integrated into the design, implementation and day-to-day practices of the entire site.
Notification of Changes
If we make any changes to our privacy policy, we will post the changes on our site so you are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. Consent will be deemed to have been given when we receive communication from you in response to our email. If you do not agree, or if we receive no response from you, we will use your information only in accordance with the privacy policy under which the information was collected.
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law, including a subpoena, warrant or court order.
Contact Information

To offer comments about the Discover Tulare County web site, or to comment about the information presented in this Privacy Notice, please e-mail the Webmaster. Please do not include any information on the e-mail that you feel is confidential as it may become a public record subject to release under the provisions of the California Public Records Act referenced above.